Video Tutorial - Return a review as an Admin with return comments
To Return a review:
ADMIN
Navigate to the execution under review and click on 'View'
Admins - Actions tab under Manage Reviews
Once the manager review process closes, any approval tasks that were not completed by managers are displayed on the Admin Approval page. This allows administrators to review and complete the remaining approvals without requiring managers to take further action.
To Return a review with Comments:
Click on Add Comment next to the relevant question
Enter your feedback in the input field
Click the check mark to save the comment
Click Return for Revision to send the execution back to the reviewer for updates
Editing Comments
Comments can be edited before returning the execution
Update the content as needed
Click the check mark again to save the updated comment
Check the video tutorials
Visibility of Comments
Comments are visible to:
Reviewer: Accessible from the Dashboard when the execution is returned
Admin: Visible from the Admin Experience view
This ensures transparency and allows both parties to track requested changes.
Comment Lifecycle
Comments remain active while the execution is in a returned state
Once the reviewer makes updates and resubmits the execution:
All associated comments are automatically marked as resolved
Comments are no longer visible or accessible after resubmission
Key Rules and Limitations
Only one approver can add comments at a given time
Comments must be saved (check mark) before returning the execution
Comments are tied to specific questions, not the entire review
Comments cannot be accessed once the execution is resubmitted
An Admin can return Reviews after they are marked as Complete