Users with the following access: Users with ACCESS_MANAGEMENT:ADMIN access.
Accessing Pending Requests
1. Go to the Asset Management admin area and open Certifications.
2. Click Pending Request. This button shows a live count of how many requests are currently waiting on review.
3. You'll see a table of every pending request — employee name, certification name, and the date it was submitted.
Reviewing a request
1. Click Review next to the request you want to look at.
2. The review screen shows the employee's details (name, department, location, email), the certification's requested Issue Date and Expiration Date, and any supporting documents they attached — click to download and review them.
3. If the certification has additional custom fields, fill in or confirm those values before deciding.
Approve a request
Click Approve. The certification becomes Active on the employee's record immediately, and they're notified that it was approved.
Rejecting a request
1. Click Reject.
2. Enter a Rejection Reason — this is required.
3. Click Submit.