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Onboarding Checklist: Rewards Custom Catalog Items

The Custom Items feature allows administrators to create and manage custom reward items within the Rewards Catalog. These items can be redeemed by employees through the rewards and recognition experience.

Accessing Custom Items

  1. Navigate to Manage Rewards

  2. Select Manage Catalog

  3. Open the Custom Items section

The Custom Items page displays all existing custom reward items and allows administrators to create new ones.

Adding a Custom Item

To create a new custom reward item:

  1. Click Add Custom Item

  2. Complete the required item details

  3. Save the item

Once saved, the custom item becomes available within the Rewards Catalog based on the configured settings.

Manual Approval Requirement

Administrators can specify whether the custom item requires manual approval before fulfillment.

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