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Using the Paychex Flex® Engage Help Center

CJ Tirado avatar
Written by CJ Tirado
Updated over 11 months ago

How to Contact Support in Paychex Flex® Engage:

  1. Login to your Paychex Flex® Engage account.

  2. Click on the icon in the bottom right hand corner of your screen.

  3. Click Send Us a Message.

    1. This will open a chat with one of our Support Team members. We will reply back to you in a few minutes, during normal business hours.

  4. You also have the ability to find your answer right away by searching in our articles. Ask us a question and our system will recognize the keywords, populating options of articles that will best help your question.

    1. Click on the Article you find best fit, allowing you to read it right from the chat box.

    2. To see more articles, click See More Results.
      This will take you to our Help Center, our Support hub providing you with more helpful resources.
      You can also visit our Help Center by going to help.paychexflexengage.com

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